Propopedia – Photography Backdrops and Props

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Shipping Policy

 

Welcome to propopedia! We’re dedicated to providing you with exceptional products and services, and part of that commitment includes delivering your orders as smoothly and efficiently as possible. Please take a moment to read our Shipping Policy to understand how we handle the shipping of your purchases:

1. Shipping Methods:

    • We offer several shipping options to meet your needs.

2. Processing Time:

    • Our team works diligently to process and fulfill orders promptly. Orders are typically processed within 1-2 business days. However, please allow additional processing time during peak seasons or for customized or made-to-order items.

3. Shipping Timeframes:

    • The estimated Shipping typically takes 10-15 business days, Keep in mind that delivery times may vary depending on your location, and unforeseen circumstances may occasionally impact shipping schedules.

4. International Shipping:

    • We are not shipping to other countries yet.

5. Tracking Your Order:

    • You will receive a shipping confirmation email with a tracking number once your order is shipped. This will allow you to monitor the progress of your delivery. You can also log in to your account on our website to check the status of your order.

6. Shipping Costs:

    • Shipping costs are determined by the weight and dimensions of your order, as well as the shipping method you choose. Shipping costs will be calculated and displayed during the checkout process. Please review these costs before completing your order.

7. Missing or Damaged Shipments:

    • In the rare event that your order arrives damaged or does not arrive at all, please contact our customer support team within 2 days of the expected delivery date. We will work diligently to resolve the issue promptly.

8. Holidays and Weekends:

    • Please note that our shipping and delivery operations do not run on weekends or holidays. If your order is processed on a Friday, it will be shipped the following business day.

9. Address Accuracy:

    • To ensure accurate and timely delivery, please double-check that your shipping address is correct during checkout. We are not responsible for shipments sent to incorrect or incomplete addresses.

10. Shipping Policy Updates:

    • We reserve the right to update and modify our Shipping Policy as needed. Any changes will be posted on our website, and the date of the last update will be provided.

If you have any questions or require further assistance, please don’t hesitate to reach out to our customer support team at info@propopedia.in. And our WhatsApp number is +9176710 38422 We appreciate your trust in propopedia! and look forward to providing you with an excellent shopping experience.