Frequently Asked Questions.
The estimated delivery time varies depending on your location, the shipping method provided by propopedia, and the product availability. You can find an estimated delivery date during the checkout process.
If the order has a longer delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. For this you can contact our customer service. They will cancel the order for you. The purchase amount will be back on your bank account within two working days. When an order has already been shipped, it can no longer be cancelled
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways.
- The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.
- You get the invoice, Immediately after we receive the payment. However it takes minutes-hardly sometimes.
As per the given delivery time during the checkout.
Note: It may reach early! or delay in delivery it depends on as per your Shipping address given at checkout page.
- In most cases, you can browse the website without an account and you can buy the products without an account.
- However, you’ll need an account to see your past and present purchases which is easy for you and us to track your orders properly.
Presently we are having some limitations on payments. In future we will have all the types of payment modes during the checkout.